Refund policy

 

• No Returns.
• No Exchanges.
• No Refunds.
• Products purchased during sales, offers, discounts, or promotional campaigns are not eligible for return or exchange.
• Customers must inspect the parcel while opening.
• Any manufacturing defect, missing item, or wrong product must be reported using a continuous, unedited opening video recorded from before opening the package until the product is fully removed.
• Claims without an opening video will not be accepted.
• Claims made after the product has been used, washed, altered, or after the allowed reporting period will not be accepted.
• If the claim is verified as a genuine manufacturing defect, Uzhamagal may, at its sole discretion, provide a replacement of the same product or an equivalent alternative. No cash refund will be issued.